Best CRM System in Sweden for Small Businesses
Efficient customer management with Customer Connect
Are you looking for the best CRM system in Sweden? Customer Connect makes it easy for small and medium-sized businesses to manage customer inquiries. Whether you receive leads via the website, forms, or email, Customer Connect gathers everything in one place. You get better oversight without complicating things.
Do you recognize yourself?
- You want to keep track without spending hours on administration.
- You receive inquiries from multiple channels, and they end up in different inboxes.
- Potential customers disappear because it's hard to follow up in time.
- You have tried other CRM systems and are tired of messy interfaces and unnecessary features.
How Customer Connect helps you in your daily life
- Gather all customer inquiries in one place
Whether a customer contacts you via the website, forms, or email, everything ends up in your sales board.
- Drag and drop – from inquiry to booked meeting
Visually follow each potential assignment from first contact to booked service. It's simple and clear.
- Customize the process to fit your business
Create your own steps that suit your business: Inquiry → Price Proposal → Booked → Completed.
- Add what you actually need
Create custom fields for important information such as contact person, number of units, or delivery address.
- Filter with tags
Sort inquiries by type, priority, or channel so you always follow up on the right things first.
- Let AI do the heavy lifting
Paste an email or a DM, and the AI will automatically fill in customer name, needs, and case status. You save time and avoid double work.
Why Choose Customer Connect?
Customer Connect is built in Sweden and developed by a Swedish team with experience in customer service and marketing for small businesses. Our customers typically save 3–5 hours a week by gathering incoming cases in one place and working more efficiently with sales support and customer management. Support usually responds within one business day, and you get quick help when needed.
You avoid unnecessary buttons and features. The system focuses on what is actually used in daily life and provides a secure solution for your business data.
Comparison with Other CRM Systems
When you compare prices between Customer Connect and alternatives like HubSpot, Funnelbud, Lime CRM, Salesforce, Web CRM, and Freshworks, you see differences in complexity and price level. Many of the larger systems offer extensive marketing automation and advanced features, but this often requires more time and training.
Customer Connect provides you with a simple, Swedish solution for effective customer management without unnecessary hassle — perfect for small businesses that want to get started quickly.
Save 2 months with yearly billing
€11.88
/user per month
€9.90
/user per month
For freelancers and consultants who want simple control.
- 1 user
- Email & calendar
- Essential dashboard
- Email notifications
- 1 sales pipeline
€23.88
/user per month
€19.90
/user per month
For small teams who want to save time with AI.
- Unlimited users
- AI for leads & deals
- Integrations (1)
- Automations (1)
- Tags & custom fields
- 1 sales pipeline
€47.88
/user per month
€39.90
/user per month
For growing teams that need more control.
- Advanced dashboards & reports
- Email & SMS notifications
- Integrations (3)
- Automations (3)
- Roles & permissions
- 3 sales pipelines
Frequently Asked Questions about CRM Systems
- What is a CRM system?
- A CRM system helps you gather all customer inquiries, follow up on opportunities, and keep track of assignments — from first contact to completed delivery.
- Is Customer Connect suitable for different industries?
- Yes. You can customize the steps, fields, and tags according to your business, whether you work with service, retail, or consulting.
- How can I see which inquiries are current?
- All leads and customers are displayed in a clear sales board where you can see where each inquiry is in the process and who is responsible for the follow-up.
- Can AI help me fill in information automatically?
- Absolutely. Paste emails or messages, and the AI will interpret the customer's needs and fill in relevant fields. This reduces manual work and increases accuracy in your customer management.