CRM for Small Businesses

Keep track of customers, inquiries, and deals – without complicating things.

Customer Connect is a CRM for small to medium-sized businesses. Perfect if you want to gather all your inquiries in one place and save time in your daily routine.

Are you a small business owner tired of losing leads?

  • You receive inquiries via your website, email, Instagram – but it becomes hard to keep track
  • You try to follow up via your inbox, Excel, or notes – but sometimes forget
  • You have tried CRM systems that felt too big, too technical, or too expensive
  • You just want a simple way to keep track of what’s going on
I have worked with many systems over the years, but Customer Connect is awesome. User-friendly, business-driven, and spot-on!
Mats Winblad
Founder and CEO at MaWin AB

How Customer Connect helps you as a small business owner

1. Gather everything in one place

Whether you get leads from email, contact forms, or other channels – everything goes directly into your visual sales board.

2. Drag and drop between stages

Move leads between phases like New Inquiry → Contacted → Quote Sent → Won – all without hassle.

3. Customize to fit your way of working

Create your own stages and fields: Service, Location, Customer Type, Value, Deadline – just what you actually need.

4. Filter with tags

Want to see repeat customers, larger jobs, scheduled trial calls, or no response? One click is enough.

5. Let AI do the groundwork

Paste an email, chat, or DM – the AI detects what it’s about and automatically fills in customer info and case status.

Why small businesses choose Customer Connect

  • Easy to use – you get started in minutes
  • No unnecessary features – focus on what truly helps your daily routine
  • Built for small businesses with big ambitions
  • Affordable – no hidden costs, no long contracts
  • Built in Sweden - safe and secure
  • Fast support when you need it

A tool for all your opportunities

MonthYear

Save 2 months with yearly billing

Basic

€11.88

/user per month

€9.90

/user per month

For freelancers and consultants who want simple control.

  • 1 user
  • Email & calendar
  • Essential dashboard
  • Email notifications
  • 1 sales pipeline
Small

€23.88

/user per month

€19.90

/user per month

For small teams who want to save time with AI.

  • Unlimited users
  • AI for leads & deals
  • Integrations (1)
  • Automations (1)
  • Tags & custom fields
  • 1 sales pipeline
Medium

€47.88

/user per month

€39.90

/user per month

For growing teams that need more control.

  • Advanced dashboards & reports
  • Email & SMS notifications
  • Integrations (3)
  • Automations (3)
  • Roles & permissions
  • 3 sales pipelines
Enterprise

€95.88

/user per month

€79.90

/user per month

For larger organisations with complex needs.

  • Everything in Medium
  • Integrations (10) & automations (10)
  • Dedicated onboarding & Customer Success
  • Tailored support & security
  • 10 sales pipelines

Frequently Asked Questions about CRM Systems for Small Businesses

 Here you will find answers to common questions from entrepreneurs looking to gain better control over customers and leads – without getting stuck in complicated tools.

What is the best CRM system for small businesses?
The best is the one you actually use. Customer Connect is designed for simplicity, so you can get started quickly and see results immediately.
Can I customize the CRM system to fit my business?
Yes. You can decide which stages, fields, and tags should be included – so it fits your specific operation.
What happens to customer inquiries from the website or email?
They automatically go into your sales board. You won’t have to search your inbox and never forget to follow up.
Is it expensive to get CRM for a small business?
No. Customer Connect has an affordable plan with no hidden fees – perfect for sole proprietors and small teams.
Do I need any training to start using it?
Not at all. The system is designed to be intuitive and easy to get started with – even for those who don’t like new systems.

The best CRM system for small businesses is the one you actually use.

Customer Connect makes it easy to follow up, win more deals, and get organized – even as a sole proprietor.