CRM for cleaning companies

Get better organization of customer inquiries and bookings – without complicated systems.

With Customer Connect, you gather all incoming cases in one place, so you won't lose track of jobs or forget follow-ups.

Do you recognize yourself?

  • You receive inquiries via email, forms, or phone – but everything ends up in different inboxes
  • You lose potential customers because it's hard to follow up in time
  • You have tried other CRM systems but got tired of messy interfaces and unnecessary features
  • You want better oversight without spending hours on administration
I have worked with many systems over the years, but Customer Connect is awesome. User-friendly, business-driven, and spot-on!
Mats Winblad
Founder and CEO at MaWin AB

How Customer Connect helps you in your daily life

1. All customer inquiries are gathered in one place

No matter if the customer reaches out via the website, a form, or email – everything ends up in your sales board.

2. Drag and drop – from inquiry to booked cleaning

Visually follow each potential assignment from first contact to booked service.

3. Customize the process to fit your business

Create your own steps that suit home cleaning: Inquiry → Price proposal → Booked → Completed.

4. Add what you actually need

Use custom fields for e.g. number of rooms, frequency, address, type of service, or contact person.

5. Filter with tags

Differentiate easily between trial cleaning, recurring customers, move-out cleaning, or come back later.

6. Let AI do the groundwork

Paste an email – the AI automatically interprets the customer's needs and fills in the right fields. You save time and avoid double work.

Why cleaning companies choose Customer Connect

  • Easy to use – no training required
  • Tailored for small businesses and growing teams
  • No unnecessary buttons – just what you actually use
  • Built in Sweden - safe and secure
  • Help and support when you need it

A tool for all your opportunities

MonthYear

Save 2 months with yearly billing

Basic

€11.88

/user per month

€9.90

/user per month

For freelancers and consultants who want simple control.

  • 1 user
  • Email & calendar
  • Essential dashboard
  • Email notifications
  • 1 sales pipeline
Small

€23.88

/user per month

€19.90

/user per month

For small teams who want to save time with AI.

  • Unlimited users
  • AI for leads & deals
  • Integrations (1)
  • Automations (1)
  • Tags & custom fields
  • 1 sales pipeline
Medium

€47.88

/user per month

€39.90

/user per month

For growing teams that need more control.

  • Advanced dashboards & reports
  • Email & SMS notifications
  • Integrations (3)
  • Automations (3)
  • Roles & permissions
  • 3 sales pipelines
Enterprise

€95.88

/user per month

€79.90

/user per month

For larger organisations with complex needs.

  • Everything in Medium
  • Integrations (10) & automations (10)
  • Dedicated onboarding & Customer Success
  • Tailored support & security
  • 10 sales pipelines

Frequently asked questions about CRM for cleaning companies

Here we answer common questions from companies in home cleaning, move-out cleaning, and office cleaning – who want better control over bookings and customer data.

What does a CRM do for cleaning companies?
A CRM helps you gather all customer inquiries, follow up and keep track of assignments – from first contact to completed cleaning.
Is Customer Connect suitable for both home cleaning and office cleaning?
Yes! You can create your own steps, fields, and tags that fit your business – regardless of service.
How can I see which assignments are in progress?
All leads and customers are displayed in a clear sales board where you can see where each inquiry is in the process.
Can I add my own information, like number of rooms or address?
Absolutely. You can add custom fields for exactly the information you need.
How does it work with new customer inquiries via the website?
Customer Connect can be linked to your contact form so that new leads go directly into the system – ready to be followed up.

Eliminate the Stress of Messy Inquiries

Gather everything in Customer Connect and get more time for your customers