Implement CRM with Customer Connect – Gain better control over customer inquiries

What does it mean to implement CRM?

Implementing CRM is about gathering all your customer inquiries in one place. With Customer Connect, you can manage incoming leads from your website, forms, and emails in a structured and visual way. You avoid hassle and can instead focus on building relationships with your customers.

Do you recognize yourself?

  • You receive inquiries through various channels, but everything ends up in different inboxes.
  • You miss potential customers because it’s hard to follow up in time.
  • You have tried other CRM systems but got tired of messy interfaces and unnecessary features.
  • You want greater control without spending hours on administration.

How Customer Connect helps you in your daily life

1. Gather all customer inquiries in one place

With Customer Connect, all your customer inquiries are collected, whether they come via the website, forms, or email. Everything ends up in your sales board where you can quickly see the status of each case.

2. Visual management of leads

Track every potential assignment from first contact to booked service. With drag-and-drop, you can easily move inquiries through different steps in the process, making it easier to keep track and prioritize correctly.

3. Customize to fit your business

Create your own steps, fields, and tags that suit your business. For example, if you work with different types of services, you can tailor the process to align with your workflows.

4. Focus on what matters

Customer Connect is built to be simple and efficient. There are no unnecessary features — just the tools you actually need to optimize your customer management.

5. Let AI do the groundwork

Paste an email or a DM, and our AI will automatically interpret the customer's name, needs, and case status, filling in the right fields. This saves time and reduces the risk of duplicate work and errors.

6. Fast and accessible support

We know that support is important. That’s why we offer quick help when you need it, so you can focus on growing your business.

AI-based CRM system
I have worked in many systems over the years, but Customer Connect is awesome. User-friendly, business-driven, and spot-on!
Mats Winblad
Founder and CEO of MaWin AB

Why choose Customer Connect over competitors?

Many companies choose Customer Connect because it is easy to use and quick to get started with. Compared to other CRM providers like HubSpot, Funnelbud, Lime CRM, Salesforce, and Freshworks, we offer a more user-friendly platform focused on what really matters.

Benefits of Customer Connect

  • Tailored for small and medium-sized businesses — suitable for growing teams.
  • Easy to use — no long training required.
  • Built in Sweden — secure and reliable.
CRM Made Easy
MonthYear

Save 2 months with yearly billing

Basic

€11.88

/user per month

€9.90

/user per month

For freelancers and consultants who want simple control.

  • 1 user
  • Email & calendar
  • Essential dashboard
  • Email notifications
  • 1 sales pipeline
Small

€23.88

/user per month

€19.90

/user per month

For small teams who want to save time with AI.

  • Unlimited users
  • AI for leads & deals
  • Integrations (1)
  • Automations (1)
  • Tags & custom fields
  • 1 sales pipeline
Medium

€47.88

/user per month

€39.90

/user per month

For growing teams that need more control.

  • Advanced dashboards & reports
  • Email & SMS notifications
  • Integrations (3)
  • Automations (3)
  • Roles & permissions
  • 3 sales pipelines
Enterprise

€95.88

/user per month

€79.90

/user per month

For larger organisations with complex needs.

  • Everything in Medium
  • Integrations (10) & automations (10)
  • Dedicated onboarding & Customer Success
  • Tailored support & security
  • 10 sales pipelines

Frequently asked questions about CRM implementation

Summary

Implementing CRM with Customer Connect gives you better control and overview of your customer inquiries. You avoid the stress of messy systems and have more time to dedicate to your customers.

Do you want better control over your customer inquiries? Contact us today to book a demo of Customer Connect.