Customer Connect + Slack CRM integration
Connect Slack to Customer Connect. Link your workspace, choose a channel and manage the connection in the integration settings.
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Connect Slack to Customer Connect
In Customer Connect, you can connect your Slack workspace, choose a channel in the settings and manage the connection.
Getting started
Open Slack under integrations in Customer Connect and approve the connection to your workspace. Then review the channel selection. Contact us to discuss the workflow you want to use.
What you can do
Connect your workspace
Connect Slack from the integration settings in Customer Connect.
Choose a channel
Retrieve channels from the connected workspace and select a channel in the settings.
Manage the connection
See which workspace is connected and disconnect it when needed.
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