Why Villa Fridhem chose Customer Connect
How Villa Fridhem simplified managing inquiries about experiences and events with Customer Connect.
Deal overview
Know which deals need to move forward
Customer Connect is a CRM for seeing what is happening in sales. Bring deals together and keep track of what you are waiting for and who takes the next step.
In good company
Start with the situation, not the latest email thread
Customer Connect brings your sales opportunities together in the sales process. You get an overview of deal status and can open each deal to see the customer’s message, notes and follow-up.
Distinguish waiting from needing to act
With ownership and follow-up on the sales opportunity, Customer Connect shows who handles the next contact. The details stay with the deal when you or a colleague pick it up.
Give the team a shared overview
Customer Connect gives the team a shared view of ongoing deals. Deal status, ownership and follow-up help you understand the situation without gathering information from several inboxes.
Read about the sales process in Customer Connect and how to organise follow-ups.
With Customer Connect CRM, we have gained full control of all inquiries. It makes our work easier and the experience better for our guests.
Erika Medberg
Marketing Manager, Villa Fridhem · Translated from Swedish
I have worked with many systems over the years, but Customer Connect is brilliant. User-friendly, business-focused and spot-on!
Mats Winblad
Founder and CEO of MaWin AB · Translated from Swedish
How to get started
- Choose your plan. Click Try for free to see the options and terms on the pricing page, then continue to registration.
- Try a customer inquiry. Paste text from an email, let AI interpret it and check the details.
- Plan the next contact. Assign an owner and set a follow-up. Return after the customer contact and update the next step.
After registration, we will contact you to ask whether you need help getting started.
Frequently asked questions
Does this way of working also suit someone working alone?
Yes. Customer Connect brings your deals and follow-ups together even when you work alone, so you can return to customer conversations between jobs.
How does trying it for free work?
The button takes you to the pricing page, where you can see current options and terms before continuing. After registration, we will get in touch to ask whether you need help getting started.
Try it with the deals you want to move forward
Gather the details, assign an owner and plan the next customer contact. Click Try for free to choose a plan on the pricing page. After registration, we will get in touch to ask whether you need help getting started.