CRM for cleaning companies to keep track of customers and jobs
Customer Connect is a simple CRM that helps cleaning companies collect customer enquiries, follow up quotes and keep track of new and returning customers.
From first cleaning enquiry to an agreed job.
Manage quote requests
Turn emails about end-of-tenancy or office cleaning into opportunities. Before the price proposal, collect what needs cleaning, how often and when the customer needs help.
Follow up with returning customers
In Customer Connect, you keep customer details and notes on recurring cleaning jobs together. Ownership and follow-up show who makes the next contact, even when several colleagues work with the customer.
Keep customer conversations organised
Gather the enquiry details and decide who gets back in touch after the price proposal. Set a follow-up so the next contact has a place in the working day.
We use Customer Connect to keep track of sales opportunities in a smooth, structured way. It is easy to use and getting started took very little time — exactly what we needed!
Agnes Lagevald
Project Manager at Novoterm · Translated from Swedish
I have worked with many systems over the years, but Customer Connect is brilliant. User-friendly, business-focused and spot-on!
Mats Winblad
Founder and CEO of MaWin AB · Translated from Swedish
CRM integrations for your tools
From customer enquiries to contracts and accounting. Bring your tools together with Customer Connect.
View all integrations
How to get started
- Choose your plan. Click Try for free to see options and terms on the pricing page, then continue to registration.
- Try an enquiry. Start with a cleaning enquiry. Paste the email text, let AI interpret it and check the details.
- Plan the next contact. Assign an owner and set a follow-up based on what the customer needs answered.
After registration, we will contact you to ask whether you need help getting started.
Frequently asked questions
How can a cleaning company organise leads?
Customer Connect gathers quote requests as sales opportunities. Each deal has room for the customer’s message and notes, and you can assign an owner and follow-up. You get an overview even when several enquiries arrive on the same day.
How do we follow up with a customer who wants to change their regular cleaning?
Collect what the customer wants to change, such as scope or frequency. Specify who will clarify the need and set a follow-up for the next conversation. Keep the new information with the customer conversation so colleagues know what needs discussing.
Can we track enquiries about different types of cleaning?
Yes. Treat each enquiry as an opportunity and gather what the customer needs in the details, such as end-of-tenancy cleaning or regular office cleaning.
How does the free trial work?
The button takes you to the pricing page, where you can see current options and terms before continuing. After registration, we will get in touch to ask whether you need help getting started.
Give the next cleaning enquiry a clear next step
Gather the customer’s information, assign an owner and plan the next contact. Click Try for free to choose a plan on the pricing page. After registration, we will ask whether you need help getting started.