Why Villa Fridhem chose Customer Connect
How Villa Fridhem simplified managing inquiries about experiences and events with Customer Connect.
Customer follow-up
Give every customer conversation a next step
Customer Connect is a CRM for organising customer conversations that are waiting for a response. Decide who will get back in touch and when, so each deal has a next step.
In good company
Keep follow-ups close to the deal’s details
In Customer Connect, you can set a follow-up directly on the sales opportunity. The customer’s details and next contact are in one place, even while a proposal is waiting for a reply.
See who owns the next contact
Each sales opportunity can have an owner and a planned follow-up. Customer Connect makes it clear who is handling the contact and when it should continue.
See how to set ownership and follow-up in Customer Connect.
Get an overview of pending contacts
Customer Connect gives you an overview of follow-ups and access to each deal’s details. You can quickly see what the contact concerns without searching emails and loose notes.
Working with others? Read about sharing customer work in a small team.
With Customer Connect CRM, we have gained full control of all inquiries. It makes our work easier and the experience better for our guests.
Erika Medberg
Marketing Manager, Villa Fridhem · Translated from Swedish
I have worked with many systems over the years, but Customer Connect is brilliant. User-friendly, business-focused and spot-on!
Mats Winblad
Founder and CEO of MaWin AB · Translated from Swedish
How to get started
- Choose your plan. Click Try for free to see the options and terms on the pricing page, then continue to registration.
- Try a customer inquiry. Paste text from an email, let AI interpret it and check the details.
- Plan the next contact. Assign an owner and set a follow-up. Return after the customer contact and update the next step.
After registration, we will contact you to ask whether you need help getting started.
Frequently asked questions
How does trying it for free work?
The button takes you to the pricing page, where you can see current options and terms before continuing. After registration, we will get in touch to ask whether you need help getting started.
Give a waiting deal a clear next step
Gather the details, assign an owner and plan the next customer contact. Click Try for free to choose a plan on the pricing page. After registration, we will get in touch to ask whether you need help getting started.