CRM for caterers from first enquiry to won deal
Customer Connect helps catering and event companies collect customer enquiries and keep quote discussions together for weddings, company parties and other events.
From the first event enquiry to a won deal.
Collect catering enquiries from email
Customer Connect interprets incoming emails and creates sales opportunities. The customer’s description of the wedding, company party or event stays available as context. The same AI can also interpret pasted text, reducing manual data entry.
Keep customer requirements and changes together
In Customer Connect, you keep customer conversations and your notes with the deal. Details the customer has shared, such as dates, guest numbers and event arrangements, stay close at hand. When new requests arrive, you can continue the conversation with the earlier information in front of you.
See which proposals need the next contact
Customer Connect shows the status of opportunities in the sales process. You can assign an owner and plan a follow-up after a quote. This gives the team a shared view of ongoing quote discussions and who will get back to each customer.
Frequently asked questions
Can we manage enquiries from both individuals and businesses?
Yes. Customer Connect brings customers and contacts together and lets you manage each enquiry as a sales opportunity. The customer’s message and your notes keep the conversation about the event together.
How does Customer Connect help when a business returns with a new event?
You can add a new opportunity to the customer and track it with its own status, owner and follow-up. This keeps the new conversation clear even when you have worked together before.
How do we get started?
Try for free takes you to the pricing page with current options and terms. After you sign up, we contact you to ask whether you need help getting started. You can also book a demo to see Customer Connect before trying it.
Bring your next catering enquiry into Customer Connect
Keep customer information, deal status and the next contact in one place. Try Customer Connect and see how it fits the way you work with customers.