Capture the next job between photo shoots
Customer Connect is a CRM for photographers who want to organise enquiries and price proposals. Keep the customer conversation together and plan follow-ups between shoots.
Collect enquiries
One customer asks about wedding photos, another about corporate portraits. Turn the emails into opportunities and gather the date, location and scope before the customer conversation.
Lead management for photographers means moving the next job forward while working on the current one. A portrait enquiry may need answers about the number of people, location and image usage. A wedding enquiry may concern the date and how much of the day needs photographing. Gather those details before providing a price proposal.
Follow up on quotes
After sending a price proposal, plan when to get back in touch. Keep questions about image usage and scope with the deal, so the details are ready when the customer contacts you.
Plan customer contact
Set follow-ups between shoots and review pending replies as you plan the week. This makes room for the next customer conversation even when editing and selecting images take time.
Try a quote that is waiting for a reply
Choose a current photography job and gather the customer’s wishes on date, location, image count and usage. Note the quote received and what still needs deciding. Set a follow-up for when you can continue the conversation.
Return to the deal after your next shoot. Can you see what the customer is waiting for and what you need to do? This helps you assess whether Customer Connect provides the organisation you need in a photography CRM.
See quote follow-up examples or read about customer work as a solo business owner.
I have worked with many systems over the years, but Customer Connect is brilliant. User-friendly, business-focused and spot-on!
Mats Winblad
Founder and CEO of MaWin AB · Translated from Swedish
We use Customer Connect to keep track of sales opportunities in a smooth, structured way. It is easy to use and getting started took very little time — exactly what we needed!
Agnes Lagevald
Project Manager at Novoterm · Translated from Swedish
How to get started
- Choose your plan. Click Try for free to see options and terms on the pricing page, then continue to registration.
- Try an enquiry. Start with an enquiry about photography. Paste the email text, let AI interpret it and check the details.
- Plan the next contact. Assign an owner and set a follow-up based on what the customer needs answered.
After registration, we will contact you to ask whether you need help getting started.
Frequently asked questions
What information should I gather before a photo shoot?
Start with the contact person, type of job, preferred date and location. Then note the scope and what the images will be used for. Save open questions with the deal and plan when to discuss them with the customer.
How does CRM help me move from enquiry to booked job?
Use Customer Connect for the conversation before booking: collect the enquiry, note what the customer needs and follow up on the price proposal. When the customer decides, update the deal’s status and details. Read more about the journey from lead to deal.
Can I collect information for different photography jobs?
Yes. Use the deal notes for relevant information such as date, location, scope and image usage. Set a follow-up to clarify open questions with the customer.
How does the free trial work?
The button takes you to the pricing page, where you can see current options and terms before continuing. After registration, we will get in touch to ask whether you need help getting started.
Start with your next photography enquiry
Gather the customer’s information, assign an owner and plan the next contact. Click Try for free to choose a plan on the pricing page. After registration, we will ask whether you need help getting started.